By following the steps below, you can add a ChatWILL shortcut to your mobile phone's home screen and reply to customer messages anytime, anywhere.

📱 For iPhone Users

1. In ChatWILL desktop, go to Inbox → Preferences → Notification, then click Install App.

2. On your iPhone, open the camera or or QR code scaner, select iOS from the navigation bar, and scan the QR code provided.

3. A log in page appears, enter your email address associate with ChatWILL.

4. Check your email and enter the verification code to complete the email verification.

5. After logging in successfully, tap the three dots icon in the bottom right corner, then select Share.

6. Tap Add to Home Screen.

7. ChatWILL's shortcut icon will now be added to your home screen. You do not need to log in again — simply tap the icon to open ChatWILL and start chatting with your customers.

🤖 For Android Users

At the beginning, please select Android instead of iOS, then follow the same steps above to complete the setup.

If you have any issues during the installation, feel free to contact our support team for assistance.