1. When a customer is browsing your store, their online status will appear in the ChatWILL's conversation list.
2. You can view the customer’s online status directly in your conversation list.
3. If the customer leaves the pages, the status will show as empty.
4. When the customer goes offline, the "Send" button will change to "Send email", which means your last three messages can be sent directly to their email inbox.
5. Customer will receive an email of your last 3 messages in their email inbox.
