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How to Manage Chat Widget Languages
How to Manage Chat Widget Languages
2026-01-06

From your ChatWILL App Dashboard, go to Chat Widget → Language.

In this section of your ChatWILL App Dashboard, you can:

1. Edit your default language (synced with your Shopify store)

2. Manually adjust translations for each language

3. Enable or disable automatic translation

Edit the Default Language

  • The default language is automatically synced with your Shopify store’s default language.

  • To change it, go to Shopify Admin → Settings → Languages, click the three dots beside your current default language, and select Change Default Language.





Manually Edit Translations

  • Select your publish language and click on each text field to update or correct translations manually.

  • This allows you to fully customize how messages appear in different languages.

Enable Automatic Translation

  • Simply toggle the Enable Automatic Translation button to turn this feature on.

Supported Languages

Currently, ChatWILL supports the following languages (with more coming soon):

  1. English

  2. Arabic

  3. Danish

  4. Spanish

  5. Finnish

  6. French

  7. Italian

  8. Japanese

  9. Korean

  10. Norwegian

  11. Dutch

  12. Polish

  13. Portuguese (Brazil)

  14. Portuguese (Portugal)

  15. Russian

  16. Swedish

  17. Chinese (Simplified)

  18. Chinese (Traditional)



We hope this helps! If you need further assistance, don’t hesitate to contact us, our team is here for you!

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