From your ChatWILL App Dashboard, go to Chat Widget → Language.In this section of your ChatWILL App Dashboard, you can:1. Edit your default language (synced with your Shopify store)2. Manually adjust translations for each language3. Enable or disable automatic translation Edit the Default LanguageThe default language is automatically synced with your Shopify store’s default language.To change it, go to Shopify Admin → Settings → Languages, click the three dots beside your current default language, and select Change Default Language.Manually Edit TranslationsSelect your publish language and click on each text field to update or correct translations manually.This allows you to fully customize how messages appear in different languages. Enable Automatic TranslationSimply toggle the Enable Automatic Translation button to turn this feature on. Supported LanguagesCurrently, ChatWILL supports the following languages (with more coming soon):EnglishArabicDanishSpanishFinnishFrenchItalianJapaneseKoreanNorwegianDutchPolishPortuguese (Brazil)Portuguese (Portugal)RussianSwedishChinese (Simplified)Chinese (Traditional)We hope this helps! If you need further assistance, don’t hesitate to contact us, our team is here for you!

From your ChatWILL App Dashboard, go to Chat Widget → Style.Under the Header section, click the photo icon below the header to upload your brand logo.📏 Recommended Logo SpecificationsSize: 60 × 60 pxFile Size: Less than 1 MBFormats Supported: PNG, JPG, JPEGOnce uploaded, your brand logo will automatically appear in your Chat Widget header during live conversations. We hope this helps! If you need further assistance, don’t hesitate to contact us, our team is here for you!

From your ChatWILL App Dashboard, go to Chat Widget → Style.Here, you can personalize your chat widget’s appearance — including brand colors, chat button, launcher icon, and position — to match your store’s design.Customization Options1. Brand ColorYou can either select from the available color templates or customize your own colors.Adjust both the background color and text color to fit your brand theme. 2. Chat Button StyleChoose between Text and Icon, Icon Only, or Text Only display styles.3. Launcher IconSelect from the available default icons or upload your own custom icon. 4. Launcher TextThe launcher text supports up to 20 characters with no spaces. 5. Button SizeAvailable sizes: Small, Medium, or Large. 6. Widget PositionAdjust the placement of your chat widget using pixel (px) spacing.You can modify both horizontal and vertical positions (left or right side). We hope this helps! If you need further assistance, don’t hesitate to contact us, our team is here for you!