Published: 2026-05-27

Track My Order -> Redirect To Options

Under "Track my order" -> "Redirect to", you’ll find three options:

1. Shipping carrier's tracking page
2. Custom tracking link
3. Parcel Panel tracking page

These determine which page your customers will be taken to when they click on their tracking number.

1. Shipping carrier's tracking page

When customers click the tracking number, they will be redirected to the official website of the shipping carrier (e.g., USPS, DHL).

The tracking number is automatically filled in, so customers can immediately view their shipment status without entering any details.

2. Custom tracking link

You can set your own tracking page, such as a logistics provider or a third-party app.

NOTE: After redirection, customers may need to manually enter their tracking number again.

3. Parcel Panel tracking page (This option's link cannot be modified).