How to check my customer's browsing activities in my store?

Published: 2026-05-02

ChatWILL is built to help you understand your customers better and create more meaningful conversations. With ChatWILL’s brand-new Browsing Activity Panel, you can now see - in real time - which pages your customer is viewing on your store!

How to Use?

Open any chat in your ChatWILL Inbox. You’ll see a Browsing Activity section on the right, showing the pages your customer is currently viewing in real time.

What you can do with it?

Instantly view your customer’s current and recent browsing history in the right-hand panel of your inbox.
Even if they leave your store and come back later, ChatWILL automatically updates their latest browsing activity.
Gain valuable insights into what your customers are interested in - no need to ask!