Our team is working hard on the development of ChatWILL. Have any queries? Don't hesitate to ask. We consider your feedback our motivation.

Getting Started

How to create and manage instant answers?

How to check messages on mobile?

What is Pre-chat form?

How to enable widget in my store?

How to update your profile in ChatWILL inbox?

How to Add ChatWILL Shortcut to Mobile Home Screen?

How to check my new message?

How can a customer send message to me?

Order Track

How to Enable Order Tracking in ChatWILL Chat Widget?

How to Set Track My Order Redirect Options in ChatWILL?

Languages

How to enable automatic translation?

Notifications

How ChatWILL Email Notifications Work?

Inbox

How to change my email address?

How to check my customer's browsing activities in my store?

How to check my customer's order detail in the conversation?

How to Send a Message in ChatWILL Inbox?

How to check customer's online status?

How to create a quick reply?

How to Block and Unblock a conversation?

AI Chatbot & Automation

How Chatwill AI Knowledge Base Works?

How does AI work?

How to Track Your AI Performance with ChatWILL Analytics?

Teams & Team members

How to invite a new staff to ChatWILL AI Chatbot in Shopify?

Widget Settings & Customization

How to Customize the Chat Widget Style?

How to Manage Widget Language and Enable Auto Translation?

How to Add or Change Your Brand Logo in the Chat Widget?

We are here to help you

Have questions on your mind? Don't hesitate to contact the ChatWILL support team.